Entergram
Telegram CRM for sales and support teams, built for real personal accounts.
Overview
Entergram is a Telegram CRM and integration layer for businesses that run many personal Telegram accounts. It works on real personal accounts, not bots, and brings 100+ of them into one shared workspace. Its Telegram MCP server covers every account on a seat, so Claude and other MCP clients can work across all of them. Two-way Slack and Notion integrations and a Make.com app connect Telegram conversations to the tools a team already uses.
Key features
- One inbox for 100+ personal Telegram accounts, filtered by account instead of switching between them
- Lead management: pipeline, custom fields and chat context
- Ticketing with shared workspaces; each account can be shared with the team or kept private
- Privacy controls: hide usernames, hide group member information, block message editing and deletion
- MCP server across every Telegram account on the seat: AI assistants can fill CRM fields, open and triage tickets, localize broadcasts, find and manage leads, and run live Telegram search
- Two-way Telegram to Slack: replies written in Slack go out from the real Telegram account
- Two-way Notion integration that writes new Telegram chats to a Notion database
- Make.com app for custom workflows
- Messaging analytics: messages sent and received, response times, busiest hours and days
Pricing
Basic EUR 29 per seat per month. Pro EUR 39 per seat per month, which adds analytics, API and MCP, ticketing, and the Slack, Notion and Make.com integrations. Enterprise is custom (minimum 50 seats, self-hosted). Every plan includes 5 Telegram accounts per seat, and there is a 3 day free trial. There is no permanently free tier.
View full pricing on entergram.com
Pros & cons
Pros
- Built for real personal Telegram accounts, so customers keep talking to the person they already know
- Scales to 100+ accounts in one interface
- MCP covers every account on the seat rather than a single bot
- Privacy controls protect CRM data inside the team
Cons
- Telegram only; it does not cover other messaging channels
- No permanently free plan, only a 3 day trial
- MCP and the Slack, Notion and Make.com integrations require the Pro plan
Frequently asked questions
No. It works with real personal Telegram accounts, and replies go out from the account that owns the conversation.
Each seat includes 5 Telegram accounts, and extra accounts are EUR 5 per month each. Teams run 100+ accounts in one workspace.
Claude and other MCP clients, through the Entergram MCP server. Setup details are at https://www.entergram.com/telegram-mcp
Two-way Slack, two-way Notion, and a Make.com app.
Yes, 3 days.
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